Negotiation & Mediation Training

Negotiation & Mediation Training Programs

Trainer Eric Max, Esq.

Eric Max, Esq. is a Lecturer at the Wharton Business School at the University of Pennsylvania where he teaches negotiation and mediation to both MBA and law students.

Mr. Max also provides negotiation training to hundreds of business executives from around the world as part of Wharton’s Executive Education Program. These trainings have included: real estate executives from China, top sales executives from IBM, lobbyists from the Pharmaceutical industry, senior business managers from Mexico, Professors from Shanghai University, and business executives from major U.S. corporations. Mr. Max has also trained hundreds of judges, lawyers and EEO officers in negotiation and mediation. Major law firms trained include Dechert and Stradley Ronon.

Mr. Max has served as a court-appointed mediator in over 1,000 cases involving claims in excess of $1 billion. These cases have involved all types of civil litigation including: employment, contract, insurance coverage, environmental clean-up, personal injury, construction, health care, product liability, civil rights, discrimination, malpractice, bankruptcy, OPRA and foreclosure. Mr. Max received the CPR National Award for Outstanding Practical Achievement in Dispute Resolution for his work mediating significant cases for the courts.

For additional information on Mr. Max’s training programs and mediation services please visit his website at: Mr. Max can be reached by phone at 215-369-2827 and email at

negotiation training

Custom-designed negotiation training programs are available for law firms, corporations, and other organizations. Eric Max will work with the client to identify areas of need and design a negotiation training program accordingly. Programs can be any length of time, from half of one day to multiple days. Programs are very interactive and utilize simulations.

Content may include topics such as:

  • Identifying Personal Negotiation Styles

  • Negotiation Ethics

  • Preparing for the Negotiation

  • Opening Offers

  • Improving Negotiation Outcomes

  • Negotiating with Difficult People

  • Getting the Deal Done

advocacy in mediation

With the increase in the use of mediation by both the courts and the private sector, understanding the process and how to use it to your advantage is imperative for anyone involved in disputes. This program focuses on how to be an effective advocate in a mediation, and is beneficial to both lawyers and clients. 

Content may include topics such as:

  • Choosing the Right Mediator

  • Pros & Cons of Using a Retired Judge

  • Preparing the Mediation Submission

  • Client Involvement in the Process

  • Negotiating with the Mediator

  • Recording the Mediation Agreement

mediation training

Mediation programs are designed to both fulfill court requirements to be on mediation rosters and provide CLE credits. Available programs include 4-hour advanced mediation training and 40-hour basic mediation training. Mediation training programs are designed on a case-by-case basis, depending on the jurisdiction and training requirements. 

Content may include topics such as:

  • Mediation Ethics

  • The 4 Stages of Mediation

  • Working with the Court

  • Conducting Initial Conference Call

  • Confidentiality


Past Trainings

Organizations that Eric has trained include:

  • Law Firms of Dechert, Stradley Ronon, and Stark & Stark

  • State Trial Court Judges

  • State Administrative Law Judges

  • State Attorney General's Office

  • State Police

  • Federal Court Law Clerks

  • Attorneys & Retired Judges on the State Court Mediation Roster

  • Senior Managers

  • Equal Employment Opportunity Officers

  • Affirmative Action Officers

  • Hospital of the University of Pennsylvania

  • NYU Medical School