Negotiation & Mediation Training

Negotiation, Mediation and Improv Training Programs

Trainer Eric Max, Esq.

Eric Max, Esq. is a Senior Lecturer at the Wharton Business School at the University of Pennsylvania where he teaches negotiation and mediation to both MBA and law students. Previously, Mr. Max was an adjunct professor at NYU Law School where he taught mediation.

Mr. Max also provides negotiation training to hundreds of business executives from around the world as part of Wharton’s Executive Education Program. These trainings have included: real estate executives from China, top sales executives from IBM, lobbyists from the Pharmaceutical industry, senior business managers from Mexico, Professors from Shanghai University, and business executives from major U.S. corporations. Mr. Max has also trained hundreds of judges, lawyers and EEO officers in negotiation and mediation. Major law firms trained include Dechert and Stradley Ronon.

In his capacity as a court-appointed mediator, Mr. Max has negotiated settlements in over 1,000 court cases involving claims in excess of $1 billion. These cases have involved all types of civil litigation including: employment, contract, insurance coverage, environmental clean-up, personal injury, construction, health care, product liability, civil rights, discrimination, malpractice, bankruptcy and foreclosure. Mr. Max received the CPR National Award for Outstanding Practical Achievement in Dispute Resolution for his work mediating significant cases for the courts.

For additional information on Mr. Max’s training programs and mediation services please visit his website at: www.MaxMediation.com. Mr. Max can be reached by email at Eric@MaxMediation.com.


negotiation training

Negotiation training programs are designed for law firms, corporations, government entities and other organizations. This training utilizes interactive negotiation role-plays to highlight key concepts in the field. Participants will improve their negotiation skills and gain confidence as negotiators. CLE credits are available. The training can be conducted in person or by Zoom.

Content will include how to:

  • Identify your negotiation style and use it to your advantage.

  • Think about negotiation strategically.

  • Turn a “win-lose” negotiation into a “win-win.”

  • Negotiate with difficult people.

  • Address ethical issues in a negotiation (is it acceptable to lie?).


improv for lawyers and business leaders

In this fun and interactive training session you will learn to use improvisation skills as part of your professional work life. Improv training also is a great way to conduct team building within an organization. CLE credits are available. This training can be conducted in person or by Zoom.

Content will include:

  • How to use “yes and…” to improve communication and problem solving skills.

  • How to work as part of a team and create something greater than one individual.

  • How to discover new ways to solve problems and deal positively with setbacks.

  • How to think outside the box.

  • How to listen to understand, not just to hear.


mediation training

Mediation training programs are designed to train both new and experienced mediators. Interactive mediation role plays are used to highlight key concepts and improve mediation skills. CLE credits are available. This training can be conducted in person or by Zoom.

Content will include topics such as:

  • The advantages of using mediation to resolve a court case or business dispute.

  • How to conduct a mediation (analyzing the four steps).

  • Using shuttle diplomacy to create “win-win” agreements.

  • Mediation ethics and confidentiality.

  • How to develop a mediation practice.

 




  • Attorneys & Retired Judges on a State Court Mediation Roster

  • Senior Managers

  • Equal Employment Opportunity Officers

  • Affirmative Action Officers

  • Hospital of the University of Pennsylvania

  • NYU Medical School

Past Trainings

Organizations that Eric has trained include:

  • Law Firms of Dechert, Stradley Ronon, and Stark & Stark

  • State Trial Court Judges

  • State Administrative Law Judges

  • State Attorney General's Office

  • State Police

  • Federal Court Law Clerks